Help · TIKI TECHA
Support
Email-only help for Marblossi. No support form or additional account is needed.
Current Marblossi beta and relaunch · October 12, 2026
Write to the studio
Contact Tiki Techa LLC, the operator of TIKI TECHA and Marblossi, at:
Please allow time for a reply; we do not promise a response window.
Reporting a bug
To help us understand what happened, include as many of these details as are convenient:
- App version, device and operating-system version.
- What happened, what you expected, and the steps that led to it.
- An optional screenshot with personal or sensitive details redacted.
Keep sensitive details out of email. Never send passwords, sign-in verification codes or full card details.
Account and purchase help
For account or billing questions, explain the issue and include the relevant store or provider and order reference when available. Do not include full payment card details.
Manage subscriptions through the official provider account pages:
- Google Play subscriptions
- Apple subscriptions (for iOS, when offered)
If you need help with an earlier web purchase, email us with its order reference.
Account deletion
Read the Delete account page for the email request, ownership verification and what deletion changes. A request starts a support conversation; it is not an instant or automated deletion.
Website signup email
To withdraw consent for optional beta or release signup email, email goldenhopmarblerace@gmail.com and ask us to withdraw your signup consent. You do not need to create a game account.
More information
Read the Privacy notice and Terms of use for the current Marblossi beta and relaunch.