Account · Marblossi / Golden Hop

Request account deletion

Email the studio directly. You do not need to reinstall the game, sign in, or create another account to ask.

Tiki Techa LLC · October 12, 2026

Send a deletion request

These account-deletion instructions cover Marblossi / Golden Hop, operated by Tiki Techa LLC under the TIKI TECHA brand. To request deletion, email our support team:

Email a Marblossi account deletion request

To: goldenhopmarblerace@gmail.com
Subject: Marblossi account deletion request

Include your sign-in email or player ID, if known. If you do not know either, you can still contact support. We will follow up to verify account ownership before removal. Please do not send passwords, verification codes or full card details.

A clear email starts a support request. It does not delete the account immediately or trigger automated deletion. Support will follow up about ownership verification and completion.

What deletion means

After ownership is verified and the request is completed, deletion permanently removes the account and its cloud progress, inventory and balances, and removes or anonymizes your social identity. Shared match records may be retained with your identity anonymized so other players' records are preserved.

Existing backups may retain deleted data for up to seven days. Apart from those backups and anonymized shared matches, we retain only purchase and anti-fraud records necessary for refunds, disputes or legal obligations, with access restricted to operations. There is no stated fixed retention period for those necessary records.

Offline saves held on your device remain there until you remove them separately. Server-side account deletion does not erase those local saves.

Subscriptions and refunds

Account deletion or uninstalling the game does not cancel a subscription and does not automatically refund a purchase. Manage a store subscription through its official page:

Google Play subscriptions
Apple subscriptions (for iOS, when offered)

For help with an earlier web purchase, contact support with the order reference. Do not send full card details.

More help

For general questions, visit Support. See the Privacy notice for information about account data and retention, and the Terms of use for purchase information.